> we fix slow PCs
Fast, friendly IT support for homes and businesses across the UK. Plain English, transparent pricing, and most problems fixed the same day — remotely or on-site.
From a single device repair to a full business network overhaul — clear, transparent, effective solutions.
Slow, crashing, or broken? We diagnose and resolve hardware and software faults, and spec the right upgrades to future-proof your machine.
Migrate data between devices safely and set up automated backups so your files, memories and business records are always protected.
Patchy signal or slow speeds? We design and install reliable home and business networks with full coverage and security as standard.
Expert help without a site visit. We resolve the majority of software issues quickly via a secure, monitored remote session.
Comprehensive security scans, malware removal, and plain-English advice to keep your devices protected going forward.
Just bought a new PC, laptop or smart device? We'll configure everything exactly how you need it — accounts, apps, printers and all.
Fill out the contact form describing your issue. We'll get back to you within a few hours during business hours.
Our technician assesses the problem — remotely or on-site — and explains exactly what needs doing, in plain English.
Work begins only once you're happy with the plan and price. Most remote issues are resolved in a single session.
We don't disappear after the job. Follow-up support is always available if anything crops up afterwards.
Most enquiries acknowledged within hours, with remote sessions often available the same day.
All remote sessions are fully encrypted end-to-end. Your data and privacy are handled with the utmost care.
If we can't resolve your problem, you won't be charged. We stand behind every job we take on.
You'll always speak to someone who knows your case — not a call centre or an automated bot.
All prices are inclusive — what you see is what you pay. Secure checkout powered by Stripe.
Not sure which you need? Get in touch — remember, if we can't fix it, you don't pay.
"My laptop had been running painfully slow for months. B Tech Solutions sorted it out remotely in under an hour — I couldn't believe the difference. Brilliant service from start to finish."
"We had a complete office network failure on a Monday morning. B Tech had us back up and running by midday. Professional, fast, and incredibly knowledgeable. They're our go-to from now on."
"I was terrified I'd lost years of family photos after my hard drive failed. B Tech recovered everything. The service was compassionate and completely transparent throughout. Highly recommend."
From home laptop repairs to full business network installations — real jobs, real results.
We'll send you a secure link to download a lightweight tool that allows our technician to view and control your screen — with your permission at all times. You remain in full control and can end the session instantly. The tool is removed once the session is complete.
Yes. While many issues can be resolved remotely, we are happy to arrange on-site visits for more complex hardware problems, network installations, or customers who prefer a face-to-face service. Please get in touch to discuss availability and location.
We operate a no fix, no fee policy. If we are unable to resolve the issue during a remote session, you will not be charged. We will always be upfront with you about what is and isn't possible before any work begins.
We aim to respond to all enquiries within a few hours during business hours. Remote sessions are often available the same day. For urgent business issues, please flag this when you get in touch and we will do our best to prioritise your case.
Absolutely. All remote connections are encrypted end-to-end. We only access what is necessary to resolve your problem, we never retain or store your personal data, and you can close the session at any time.
Yes, we support both home users and small to medium-sized businesses. Whether you need one-off assistance or ongoing IT management, we can tailor a package to suit your requirements. Contact us to discuss your needs.
We also design and hand-build custom websites, web apps and dashboards — visit our design studio to see what we can do for your business.
Whether it's an urgent issue, a package query or just a question — fill in the form and we'll be in touch promptly.